Changelog.

Reliability and discoverability

• Faster automatic recovery when a line needs to re-establish its connection.

• Site-wide improvements to docs discoverability, comparison pages, and tutorials (including the new GoHighLevel and QR integration guides).

Owner-typed messages, warm-up guidance, higher limits

• message.received webhooks now include from_me, so messages the account owner types on their own phone flow into your integration alongside inbound ones. Your inbox UI can finally show both sides of every conversation.

• New POST /lines/:id/refresh endpoint to lazily re-sync a line's state on demand.

• Published the three-part warm-up guide for newly connected numbers, and raised the per-line outbound cap from 300 to 1,500 messages per day.

• Contacts that arrive under WhatsApp's newer privacy identifiers are now resolved to real phone numbers on first touch.

• Documented delivery-unknown dispatch semantics on POST /send: rare windows where WhatsApp accepts a message without returning a handle now behave predictably, with a stable message_id either way.

Calling, groups, profiles, GoHighLevel, branded QRs

• Voice calling tier: $20/line/mo with unlimited minutes, including click-to-call and a per-line opt-in toggle your customer sees on the connect page (Flex model). Messaging-only lines stay $15.

• Group chat support: inbound group messages with author identity, join/leave webhooks, group info, and create/manage endpoints.

• Quoted replies both directions: detect when an inbound is a reply, and send your outbound as a reply to a specific message.

• Profile API: read and edit a line's display name, about text, and picture.

• Contact roster sync: GET /contacts plus on-demand resync.

• Pairing-code linking as a QR alternative: an 8-character code typed into WhatsApp's Link with phone number screen.

• Branded connect experience: styled rounded-dot QR, optional center logo via logo_url, a searchable country picker, and a bare iframe mode for embedding the QR in your own UI.

• GoHighLevel bridges: connect a line to a GHL sub-account so conversations sync natively into GHL Conversations, with delivery receipts forwarded.

• Embeddable line-health card for agency dashboards: live health states, refresh, history, and display name in one drop-in surface.

• Reconnect flow: a disconnected line now shows a fresh QR on the same connect page, with the same line_id, so re-linking is one scan and no data migration.

• Message resume recovery: if a line was briefly unreachable, missed messages are recovered and delivered to your webhook in order.

• Interactive cost calculator comparing flat per-line pricing against Business API per-conversation pricing with your own numbers.

• Clear disconnect reasons in webhooks and the dashboard, with customer-facing copy you can pass straight to your clients.

• Inbound media URLs now expire after 72 hours; fetch and store media you need to keep.

Launch

• Mossmoon launches: always-on WhatsApp lines connected by one QR scan, $15/line/mo flat, unlimited inbound and outbound.

• REST API and signed webhooks: line lifecycle events, message.received, message.delivered, message.failed, with HMAC signature verification.

• Media messaging: send and receive images, voice notes, and documents. Voice notes are transcoded so they play natively on mobile.

• Presence endpoint: typing, recording, and read indicators.

• Contact identity done right: resolved E.164 numbers plus a stable WhatsApp identifier for dedup, even for contacts under newer privacy addressing.

• Dashboard with card-on-file billing, one-click top-ups, auto-recharge, and per-line status.

• First line free for 7 days, and the trial only starts when the QR is scanned, not at signup.